3.1. Why didn’t I get my email notification?
There are a few possible reasons why you did not receive email notifications. Here are a few steps you can take to resolve the issue.
- Make sure your email address is correct
We might be sending emails to an old or incorrect email address. Change your email address to receive notifications
- Search all messages in your email inbox
Sometimes the emails can get lost in your inbox. In your email account, search for terms like "Moovick", "booking", "driver", or other words related to the email you're looking for.
- Check your spam and other email filters
It can be possible that your email provider has mistakenly sent our messages to your spam or junk folder.
3.2. To prevent this from happening again
- Remove Moovick messages from your spam list
- If you have any other filters in your email account that may have sorted Moovick emails elsewhere, make sure to check those, too.