Useful information for our clients

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Driver Services

Are you looking for long or short distance furniture moves? Find solution for all your moving related needs!

How it works

Client
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Find

Post a task and find the most suitable service for your needs
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Discuss

Discuss details, finalize your order and pay with our secure payment method
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Complete

Complete your tasks with the help of our service providers
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Confirm

Confirm the completion of your task save huge on moving costs
Get Started

FAQs

How does Moovick and pricing work?

All of our service providers i.e. handymen & moving companies set their own rates per km or per hour. During your booking process, you can compare the prices and profiles and find a price range that suits you best OR you can simply Post a task and wait for service providers to send you an offer.

The pricing for movers works mainly in 2 ways — short distance (upto 100km) and long distance (more than 100km). The price of long distance moves is calculated differently due to additional fuel charges. Once you fill in the booking form, system will calculate the final price of your move as per the prices set by the movers in their listing.

You can book service provider who offer handyman services on per hour basis and you can also book an extra helper if you require more than one person to move or fix your things. The extra helper has to be booked for the same number of hours as the main mover or handyman. Travelers by plane charge usually per kg basis while for deliveries by travelers with vehicles, a price has to be discussed in advance.

How do I find an extra helper or handyman for my move?

You can easily Post a Task on the Moovick website or App. All you have to do is describe your task, add pictures, pick a date/time and mention what extra tools or equipment are needed along with your budget.

Once you have finished posting your task you can sit back and wait for the offers to come to you. Choose the offer that suits you best and get your task done! You can also search from a list of Service Providers available in your area and book them directly. Find Service Provider

Will the service provider provide loading assistance during my move?

Yes, of course. Almost all service providers provide loading and unloading assistance. Some also provide disassembly and assembly of furniture. Although we always advice to mention it in the task description to avoid any misunderstanding and precisely estimate the scope of work.

How and when do I pay for the service?

You do not pay to the service provider before getting a service. You have 3 ways to make a booking.

  • Pay a partial booking amount (ca. 20%) through the platform to reserve the appointment of the move. The rest amount can be paid directly to the service provider in cash or via bank transfer.
  • Book a service provider using 100% booking amount in Moovick's safety deposit. Upon completion of the service, you can decide if you are satisfied with the service and release the payment to the Service Provider on your own by approving the service. If you are not satisfied, you can refuse to pay and ask for Moovick's support team for mediation and refund.
  • For corporate or business moves, if you want to make a payment against an invoice which is raised after the service is delivered, (usually to the employer, companies or job centre), please contact Moovick's support team through WhatsApp +491794708206 or support@moovick.com to proceed with the booking.
Can I cancel a booking after making the reservation?

The cancellation for a booking after payment works in 3 ways:

  • If you cancel your booking more than 48 hours before your task, you get a 80% refund
  • If you cancel your booking less than 48 hours before your task, you get a 50% refund
  • If you cancel your booking on the date of your move - You do not get a refund.

For more information, read our Cancellation & Refund policy.

How does Moovick work for corporate moves?

If you are a corporate client moving due to new a job, we provide an option to manage your complete move from searching a suitable moving team to bill directly to your employer, at no extra cost. We also provide a service to bill directly your landlord incase a handyman service is required in your apartment.

Please contact Moovick's support team through WhatsApp +491794708206 or support@moovick.com to know more about corporate moves.

Do I get an invoice for reimbursement from employer or tax purpose?

As soon as you book and service provider accepts your request, you receive a receipt of the payment. Invoice you will receive via Email as soon as your service is completed and you mark it approved. This invoice you can submit to your employer or your tax consultant.

Have any questions?
Get Help

Why customers choose us?

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All-in-one

Solve all your daily needs with the movers, handymen, cleaners, painters etc. in one platform
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Reliable

Be it pre-scheduled or last-minute service, 100% reliability offered by our curated and verified network of service providers
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Excellent Support Team

Robust tech and customer support ensures seamless client experience and real-time solutions
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User stories

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Moving the whole home

I was super stressed regarding moving 38kms away, but Moovick team made our lives so easy and took all our stress away. Brilliant experience! 5 stars for Moovick founders, 5 stars for the mover/helper, 5 star for your their entire team! Cheers!
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5.0
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Pick up boxes from storage unit

Great customer support via WhatsApp! Love that they provide flexibility to choose from movers and a range of costs. They offered service within a day which was great for the price. The mover was very nice and helped with carrying and loading the boxes.
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5.0
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Assembling bed & wardrobe

Everything went great, the handyman was very professional and assembled my new bed and closet for me. I 'm very happy with his work. He was careful and tidy. Wonderful service, definitely recommend!
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5.0
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Sending gifts to my family

This was my first time using Moovick and I am extremely satisfied! I sent gifts worth 3kg from Germany to USA. The traveler, Sylvie was very kind and went out of her way to make sure my gifts reached home safely. Big thanks to Moovick and their team!
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5.0
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Cleaning my new apartment

Exceptional service! I needed someone on short notice for a deep cleaning of my new apartment. So glad I found Philipe through Moovick! His team arrived on time and cleaned the whole apartment thoroughly, leaving everything spotless. Highly recommend!
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5.0
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Delivering chairs & tables to event venue

Our usual mover cancelled at the last minute and we needed to deliver around 50 chairs and 15 tables for an event. My friend suggested Moovick and, thank God, they quickly found us a mover with a van in our area and the delivery was carried out successfully. Very professional & quick response from the mover & Team Moovick!
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5.0
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Earning with empty van space

I used Moovick platform for the very first time and it has been really good. I had extra space in my vehicle while returning empty from my regular move and it would have been wasted but, thanks to Moovick, I was able to utilize that. Kudos Team Moovick!
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5.0
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Travel Assistance for my grandfather

I was lucky enough to find a Travel Companion to help me bring my grandfather from India to Germany. Shruti, his travel companion, was very helpful and kind. She supported him through every step of the journey and I am so grateful to her and Moovick. So glad a service like this exists!
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5.0

Ready to give it a try?

Have a move, project or a task in mind?

Contact Moovick team to sort it out
Contact Moovick team to sort it out

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